About Christy @ Introcomm

Profile: An Indiana University alumnus with a specific focus in Marketing and Public Relations, I joined the Introcomm team earlier this year as the Director of Marketing. With nearly 10 years of marketing and public relations experience, a lifelong interest in medicine and a passion for humanity, Introcomm is my perfect partner! Working with a company focused on patient education, communication and engagement is a natural fit. Daily, I research the issues and obstacles faced by U.S. hospitals and discuss these topics in our weekly eNewsletters, blogs and social media outlets. I understand the hot button issues: HCAHPS, reimbursements, readmissions, patient experience campaigns. I am happy to share my knowledge with you to help improve your hospital's patient experience initiatives, and I look forward to learning from you as well!

Latest posts by Christy @ Introcomm:

HCAHPS scores Closely Tied to Readmission Rates
March 28, 2013 Filed under: Admission & Discharge, Communication, HCAHPS, Patient Experience |

Healthcare 101: How HCAHPS Works
March 1, 2013 Filed under: Government and Healthcare, HCAHPS, Patient Experience, Post By Christy Whipple |

Guide for Nurses During Admission and Discharge
February 17, 2013 Filed under: Admission & Discharge, Communication, HCAHPS, Introcomm Services, Post By Christy Whipple |

Improve Patient Experience to Reduce Readmissions
February 4, 2013 Filed under: Communication, HCAHPS, Patient Experience, Post By Christy Whipple, Readmission |

Effective Communication is an Integral Part of Healing Process
January 31, 2013 Filed under: Communication, Patient Experience, Post By Christy Whipple |

Patient Satisfaction Can Be EASY…?
January 24, 2013 Filed under: Communication, HCAHPS, Patient Experience, Post By Christy Whipple |

In Healthcare, Patient Experience Outweighs Price
January 23, 2013 Filed under: Communication, Patient Experience, Post By Christy Whipple |

Nurse Communication and Patient Experience
January 15, 2013 Filed under: Communication, Newsletter Archive, Patient Experience, Post By Christy Whipple |

Patient Experience Goes Beyond Medical Care
January 10, 2013 Filed under: Communication, HCAHPS, Patient Experience, Post By Christy Whipple |

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