What is CarePak™ and How can it be Utilized as an Effective Marketing Tool?

Posted on September 27, 2012. Filed under: Introcomm Services, Patient Experience, Post By Christy Whipple |

What is CarePak and How can it be Utilized as an Effective Marketing Tool?
Christy Whipple

You don’t get a second chance to make a first impression. And Introcomm’s proprietary CarePak™ is a first-of-its-kind, customizable admissions packet that allows you to deliver your message to your patients in a convenient, comprehensive and cost-effective manner.

This completely customizable and personally branded packet includes: Admission information; Admission and discharge paperwork; Informational guides for patients and their visitors; Hospital resource and directory information; And so much more. We put it all in one convenient package: a single source resource that welcomes your patients to the hospital, explains the admissions process, educates them about their care, and explains their discharge proceedings.

The staff of Introcomm has developed an ideal layout and combination of this much needed information and compiled it for you, relieving your busy admissions team and allowing them to do their jobs more efficiently. CarePak™ assists with the patent perception of quality care. Our studies have shown that communication is the key to successful patient experience.

Throughout the pages of this helpful patient guide, are numerous opportunities to cross-market your hospital’s facilities and services. Advertise your hospital’s eating establishments, gift shops, coffee shops and more. Remind patients of the importance of post stay care by sharing information about hospital sponsored walk-in clinics and rehabilitation facilities. Includes a section of success stories featuring “local celebrities.” The possibilities are endless!

With CarePak™, patients are given helpful information in a convenient, hospital branded booklet. By placing this information at their fingertips, CarePak™ gives patients the sense that they are well educated about their healthcare and well equipped for a successful recovery.

CarePak™ not only provides improved communication and happier more loyal patients; With carefully chosen information, including discharge orders readily available to the patient, the number of readmissions will significantly decrease

To learn more about CarePak and how Introcomm can help your hospital with marketing, patient experience and HCAHPS needs, please contact us today.

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